Delivery And Returns

For returns please visit neuapparel.returnscenter.com
We have extended our returns period, you now have 30 days to return your item(s) to us. You can return unworn, unused items for a full refund or exchange.
We now offer free UK returns! You can request a label through our returns centre linked above.
If outside of the UK you will be responsible for the cost of your return shipping. 
There are certain situations where only partial refunds are granted: (if applicable) 
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days
  • Bikini briefs and socks are non returnable due to hygiene reasons
Please take extra care when trying items on. If you return an item to us marked with fake tan, makeup etc we will refuse you an exchange or refund and return the item(s) back to you.
UK
2 - 5 Business Days  £3.90
USA
DHL 2 - 5 Business Days $17
Mainland Europe
5 - 10 Business Days €13
Norway, Iceland, Switzerland
5 - 10 Business Days €17
     
Germany
5 - 10 Business Days €9  
Rest Of Europe*
5 - 10 Business Days €17 
Canada
DHL 3 - 7 Business Days $35
Ireland
2 - 5 Business Days €6
Australia
DHL 5 - 7 Business Days $37 
Rest of World
DHL £30
UAE
DHL £25
*Rest of Europe Finland, Bulgaria, Greece, Latvia, Lithuania, Romania, Estonia

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